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TICKET HOTLINE 0844 499 1700
Wellwood

Season Tickets

Glasgow’s Braehead Clan have had another record year of season ticket sales, unfortunately they are no longer available to purchase for the 2017/18 season.

For those season ticket holders wishing to guarantee their seats for standalone games, please follow this process: 

 

Follow these instructions to secure and pay for your season ticket seat for standalone games (pre-season & Challenge Cup):

To activate your season ticket smart card for individual games, please click HERE:

Then follow the below guide: 

- You will be presented with the game for Braehead Clan v Lowen Frankfurt. 

- Check the box to the right hand side titled ‘Click here to select this fixture’. 

- Click next. 

- Enter your season ticket number. This is currently your surname and your date of birth in the following format:  Surname00000000. 

PLEASE NOTE: Your surname is not case sensitive and your date of birth must be in 8 digit format so if your name is John Smith and you were born on 1st of January 2001 (01/01/2001) then your season ticket number will be Smith01012001 You must enter your season ticket number exactly in the format of your surname and your 8 digit date of birth. Do not put a space between your surname and date of birth.

- Enter your post code in the next box. 

- Click Enter to proceed.

If you are unable to get past this stage on the website please call 0141 886 6459 to have your details we hold verified. 

- You will be presented with your details, season ticket category and seat information based on yourseason ticket seat and the price of your ticket to purchase for this game. 

- To proceed please check the box ‘I confirm that the details above are correct and that I agree to the terms and conditions’ and click confirm. 

- You will then be directed to our secure payment page, please enter your debit/credit card information to pay. Please note we do not accept American Express cards. 

- Once your payment has been processed your confirmation of purchase will be displayed and an email will be sent to you (if we hold your email address). 

- Your smart card will be activated for the fixture and you will present your smartcard at the entry points to the arena as you would normally do for a season ticket fixture. 

- You will not be issued with a paper ticket. 

When you applied for a season ticket you provided us with your full name, date of birth and post code amongst other information, we have used this information you have provided us with to create a unique and verifiable season ticket number applicable to you. Your season ticket number is temporary and will be replaced over the coming months with a different season ticket number. We will communicate this to you in due course.

Please note that we do not hold email address for everyone. Season ticket holders who have provided us with an email address will see this displayed once you have correctly inputted your season ticket number (surname and date of birth i.e. smith01012001) and post code. On successful payment we will email a confirmation to those who have provided us with an email address. Those who have not provided us with an email address we recommend you take a screen shot of your transaction as we cannot send you a confirmation of purchase.

Once your payment has been processed your smart card will be automatically activated.

Payments debited from your account will be from Broadway Retail Leisure (Braehead Arena). 

Season ticket holders can only purchase one ticket per season ticket number. If you have friends or family then each person must purchase individually by inputting their season ticket number.

 

Season Ticket Holder Discounts:

- A1 Toys Braehead - 10% off loyalty card

- Action Coach - 20% off on Annual Workshops Programme + a 90 minute strategy session

- Braehead Arena - Free skate hire with full price entry. Only redeemable by purchasing at skating office at the time of your session. Season ticket must be shown at time of purchase. All offers are subject to change at any time.

- Braehead Clan Merchandise - 10% off (on match nights only)

- Climbzone at Soar - 10% off when booking via climbzone.co.uk and quoting CLAN10.

- Costa Coffee Braehead - 10% off (only applicable to Costa Coffee in intu Braehead. Can't be used in conjunction with the Costa Coffee Club card).

- Dizzyfish - 15% off all products and services

- Filling Station Braehead - 10% off your bill

- Framing Art - 10% off

- Fuel Juice Bars Braehead - 20% off

- Gambado at Soar - Buy one get one half price

- Hotel Choclat Braehead - 10% off

- The Normandy Hotel - £60 B&B per night room offer

The Normandy Hotel - 10% off Tribute Nights

The Normandy Hotel - 10% off Wedding Bookings

The Normandy Hotel - 10% off your bill at the Steaks n Surf Restaurant

 

Terms & Conditions

1.    Season Tickets are based on 28 regular season (Elite Ice Hockey League) at the Braehead Arena.

2.    Existing Season Ticket Holders’ seats will be reserved until 30/04/2017, at which point they will be released for general sale.

3.    All Direct Debit applications must be received by 31/05/2017 and are subject to an administration charge of £15 per person (Direct Debit payments will be collected in August, September, October, November and December 2017), up to a maximum of £30 per application.

4.    Whilst requests will be met wherever possible, allocation of Season Tickets will be solely at the discretion of the Club.

5.    The club reserve the right to deny any season ticket holder entry to Braehead Arena.

6.    The club reserve the right to revoke a season ticket at anytime.

7.    Child - 16 years of age and under as at 31/08/2017.

8.    Children under the age of 3 as at 31/08/2017 do not require a season ticket, as long as they can sit on a parent ot guardian’s knee.

9.    Concession - OAP Over 65 as at 31/08/2017, Registered Disabled & Full Time Students only (proof of concession will be required even if previously supplied).

10.    Season Tickets will be transferable, as long as they are used by someone in the same category

11.    There will be a £25 replacement fee for lost/stolen cards

12.    Please note we do not accept season ticket cancellations under any circumstances, once the seat has been allocated and accepted. You will be liable for the full cost of the season ticket.

13.    Please note we do not provide refunds on season tickets, you are liable for the full cost of the season ticket.

14.    Any direct debit payments defaulted may result in the cancellation of that season ticket, with no refund provided.

15.    Please note the club are unable to transfer / reallocate season ticket seats once they have been confirmed and accepted.

16.    A £10 charge (per season ticket) will apply for reprinting lost season tickets on a game night. However, if they have been stolen we ask that you provide a crime reference number so that we can waive those charges.

In applying for a Season Ticket, you recognise and accept that the Braehead Clan have the right to:

* Offer promotions (including Purple Wednesday’s and Clan in the Community) during the course of the season, which may or may not alter the relative value of the season ticket.

* Remove any section of seating from use at any time, for any reason, without penalty.

* Reschedule season ticket games or substitute alternative fixtures.